About
Aspiring Product Manager with over 5 years of diverse experience spanning sales, operations, administration, and education, currently pursuing a Product Management certification at ALTSchool Africa. Proven ability to lead product revival projects, leverage agile frameworks, and drive outcomes through data-driven decision-making. Passionate about solving real-world problems with digital products, combining user-first thinking with strategic execution to deliver tangible value.
Work
ALTSchool Africa
|Product Strategy & Execution Lead (Clubhouse App Project)
Lagos, Lagos State, Nigeria
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Summary
Led the strategic execution of a product revival project for the Clubhouse App, focusing on enhancing user engagement and defining key success metrics.
Highlights
Conducted in-depth user research to identify critical engagement drop-off points, informing strategic product enhancements.
Defined a clear product vision, success metrics, and a North Star Metric (Weekly Active Rooms) to guide development and measure impact.
Built a quarterly roadmap, prioritizing monetization features, content formats, and moderation tools to drive product growth.
Authored detailed user stories with edge cases and acceptance criteria using Trello, streamlining development processes and ensuring clarity.
Simulated Agile sprints, including estimation and sprint reviews, to optimize development cycles and ensure efficient delivery.
Delivered compelling stakeholder presentations via Google Slides, securing buy-in and aligning cross-functional teams within two meetings.
Collaborated cross-functionally with QA, communications, and launch teams to ensure seamless release readiness and successful product deployment.
Revslon
|Virtual Assistant Intern
N/A, N/A, N/A
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Summary
Provided comprehensive administrative and operational support, enhancing executive productivity and streamlining business processes.
Highlights
Planned a 5-day Paris itinerary for business travel, significantly boosting executive productivity and logistical efficiency.
Designed a winning business proposal presentation using Google Slides, contributing to effective client engagement and project acquisition.
Automated scheduling processes, improving response time by 20% and enhancing overall operational efficiency.
Supported reporting and follow-ups with stakeholders via Google Docs & Slack, ensuring timely communication and project progression.
Azapay
|Sales Executive
N/A, N/A, N/A
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Summary
Drove product awareness and customer acquisition, leveraging feedback to influence product improvements and achieve sales targets.
Highlights
Increased product awareness by converting over 100+ prospects, resulting in a 15% growth in new signups.
Collected and documented critical customer feedback, directly influencing product updates and enhancing user satisfaction.
Maintained robust CRM tracking and delivered weekly performance reports, providing data-driven insights for strategic sales planning.
Boosted fintech sales pipeline and customer success by integrating feedback loops into the sales process, enhancing conversion rates.
Suzievick Beauty
|Operations Manager
N/A, N/A, N/A
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Summary
Streamlined operational workflows and enhanced customer satisfaction through strategic process implementation and team management.
Highlights
Created over 5 Standard Operating Procedures (SOPs) for bookings, inventory, and staff shifts, significantly increasing workflow efficiency.
Implemented a customer feedback log, which improved service ratings by systematically addressing client concerns.
Managed staff onboarding and product restocking processes, ensuring alignment with business goals and operational readiness.
Coordinated marketing initiatives that led to a 10% customer retention boost, enhancing client loyalty and business growth.
Iyanu-Olu Group Of School (NYSC)
|English Teacher – Primary School
N/A, N/A, Nigeria
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Summary
Developed and delivered engaging educational content for primary school pupils, fostering improved student engagement and learning outcomes.
Highlights
Developed comprehensive lesson plans and performance reports for over 30 pupils, ensuring tailored educational progression.
Integrated storytelling and games into curriculum delivery, significantly improving student engagement and retention of learning objectives.
Conducted regular assessments that helped tailor learning objectives for learners, maximizing student comprehension and academic progress.
Angel Sent Hotel
|Operations Manager
N/A, N/A, N/A
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Summary
Managed hotel operations, optimizing resource allocation and implementing systems to enhance efficiency and guest satisfaction.
Highlights
Managed room assignments, vendor relationships, and maintenance operations, ensuring seamless hotel functionality and guest comfort.
Implemented a reporting system that reduced staff absenteeism by 25%, significantly improving team reliability and operational productivity.
Handled guest escalations and bookings, consistently improving customer satisfaction scores through effective problem resolution.
Education
ALTSchool Africa
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Certification (In Progress)
Product Management
Ambrose Alli University
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BA
English and Literary Studies
Languages
English
Skills
Product Management
Agile Methodologies, Sprint Planning, Product Roadmap, Backlog Creation, User Research, Persona Development, Stakeholder Communication, SOP Documentation, Workflow Optimization, Success Metrics, KPI Tracking, Cross-Functional Collaboration, Adaptability, Wireframing, Prototyping, UI/UX Testing, UX Teardown, Comparative Analysis, Data-Driven Decision Making, User-First Thinking.
Operations & Administration
Workflow Efficiency, Process Improvement, Scheduling Automation, Reporting, Vendor Management, Logistics Planning, Customer Service, Team Management.
Sales & Business Development
Prospect Conversion, Customer Feedback Collection, CRM Tracking, Performance Reporting, Sales Pipeline Management, Customer Retention.
Software & Tools
Miro, Figma, Trello, Google Slides, Google Docs, Slack, CRM Software.
References
Available upon request
Available upon request